HEATHER COSS, MSW, LMSW, CMC, NCG has been a licensed Social Worker since 2007. She received a Bachelor's and Master's degree in Social Work from the University of Wisconsin-Madison. Her educational focus and professional experience have been centered around health in the aging population. In 2018, she co-founded Crossroads Aging Care Professionals in Santa Fe, New Mexico, providing care management, Health Care Power of Attorney decision making agent, court visitor, and professional guardian services. She follows a person-centered approach, supporting individuals and their families as they work towards self-defined goals.